Terms & Conditions

International Shipping Policy 

We currently ship worldwide.

Shipment processing time

All orders are processed within 14 business days. 
Shipments are collected twice a week (Monday & Thursday) for DHL Express shipping and once a week for Royal Mail shipping.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone. 

Please take into consideration that delays might happen, mostly due to COVID-19.

Shipping rates & delivery estimates 
Shipping charges for your order will be calculated and displayed at checkout.

Shipment to P.O. boxes addresses 
Kenyuniverse does not ship to PO Boxes addresses.